Dementia & Alzheimer's Care
Specialized care for memory-related conditions, delivered with calm, patience, and expertise.

Our dementia care specialists are trained in person-centered approaches to Alzheimer's and related dementias. We focus on protecting dignity, reducing anxiety, and keeping daily life as steady and engaging as possible.
Specialized Dementia Care Assessment
Talk through your loved one's situation with someone who understands dementia.
Our Specialized Approach
Each care plan is built around the person, not the diagnosis.
Person-centered care planning
Cognitive stimulation activities
Behaviour de-escalation
Family education and support
Safe environment maintenance
Consistent caregiver assignments
Communication enhancement techniques
Routine and structure

“In dementia care, we never argue with reality. We meet our clients where they are, every single visit.”
Understanding Dementia Care Needs
Care needs change as the disease progresses. Our plans evolve with them.
Early Stage Support
Help with routines and medication, gentle safety adjustments, and cognitive engagement to protect independence.
Middle Stage Care
More hands-on personal care, behaviour support, communication strategies, and structured activities tailored to ability.
Advanced Stage Care
Full personal care, comfort measures, family support, and coordination with the medical team for complex needs.

Creating a Dementia-Friendly Home
Small changes to the home make a huge difference for someone with memory loss. The goal is to reduce confusion, prevent accidents, and keep the environment calm.
Our caregivers walk through the home with families and suggest practical adjustments at no cost.
- Clear pathways, secured rugs, and good lighting at night
- Contrasting colours on stair edges and toilet seats
- Locked storage for medications and cleaning products
- Door chimes or motion sensors to reduce wandering risk
- Familiar photos, music, and objects to anchor memory
- A calm, low-stimulation space during meals

Communication Techniques Our Caregivers Use
The way you speak to someone with dementia matters as much as what you say.
Our caregivers use proven, person-centered techniques that protect dignity and lower anxiety for everyone in the home.
- Approach from the front, make eye contact, use the person's name
- Speak slowly with short, simple sentences and one idea at a time
- Validate the feeling, not the fact, when memories are confused
- Redirect gently rather than correct or argue
- Use touch, tone, and expression when words fail
- Offer two simple choices instead of open-ended questions
Family caregivers often need a break from the emotional intensity of dementia care. Our respite care service was built for exactly this.
Ready to discuss dementia care?
A dementia care coordinator can arrange a free in-home visit and walk you through next steps.
Dementia & Alzheimer's Care: Frequently Asked Questions
Honest, person-centered answers for families navigating memory loss at home.
What is in-home dementia care?
In-home dementia care is specialized support delivered in the person's own home by caregivers trained in Alzheimer's and related dementias. It focuses on dignity, safety, calm routines, and reducing the agitation and anxiety that come with memory loss.
Is home care better than a memory care facility?
It depends on the situation, but for most early and middle-stage dementia, staying home is better. Familiar surroundings reduce confusion and behavioural symptoms, sleep is usually deeper at home, and one-to-one attention is hard to match in a facility.
Are your caregivers trained specifically for dementia?
Yes. Our dementia caregivers complete additional training in person-centered care, redirection techniques, communication strategies for cognitive impairment, sundowning, and de-escalation. We continue that training throughout their time with us.
How do you handle behaviours like wandering or aggression?
We never argue, restrain, or correct. Instead we redirect, validate the underlying feeling, and remove triggers from the environment. Most behaviours have a reason behind them, like pain, hunger, or fear, and identifying that reason usually solves it.
Will the same caregiver come every visit?
Consistency matters more in dementia care than almost any other service. We assign a small primary team of one to three caregivers, introduce backups slowly and ahead of time, and avoid last-minute substitutions whenever possible.
Can you provide overnight or 24-hour dementia care?
Yes. Many families need awake-overnight care once sundowning starts or when wandering becomes a safety concern. We offer overnight shifts, live-in care, and full 24-hour care depending on the home and the routine.
How do you keep someone with dementia safe at home?
We assess the home for fall hazards, exit risks, kitchen safety, and medication storage. Caregivers maintain a steady routine, supervise during high-risk moments, and recommend simple changes like contrasting tape on stairs, door alarms, and clearer signage.
Can you help when my parent does not recognize me anymore?
Yes, and this is one of the hardest moments for families. Our caregivers help you understand what is happening, find ways to connect that do not depend on memory (music, touch, photos, food), and give you space to grieve while still being present.
Does insurance or VAC cover dementia care?
Often yes. Long-term care insurance, extended health benefits, and Veterans Affairs Canada commonly cover home-based dementia care. We can review your coverage during the free assessment and bill some funders directly.
How do we get started?
Call +1 (236) 499-9919 or request an assessment online. A dementia care coordinator will arrange a free in-home visit, learn your loved one's history, routines, and triggers, and build a plan that protects dignity from day one.
Ready to Get Started?
Contact us today for a free assessment. We'll discuss your needs and create a personalized care plan that's right for you and your loved ones.
Proudly Serving the Lower Mainland
We provide compassionate home care to communities throughout British Columbia.
Don't see your area? Contact us to inquire about service availability.