Veteran Affairs Home Care
VAC-approved home care, direct billing, and respect for the people who served.
Veterans Affairs Canada covers home care for eligible veterans, but navigating the process can be its own job.
We make it simpler. We help with eligibility, applications, and paperwork, then we deliver the care and bill VAC directly so you can focus on what matters.
Discuss VAC Home Care Benefits
A confidential, no-pressure conversation with someone who knows the VAC process.
VAC-Covered Home Care Services
VAC may cover a range of services to help veterans stay independent at home.
Personal Care Services
Help with bathing, dressing, grooming, and mobility, in your own home.
Home Support Services
Light housekeeping, meal prep, grocery shopping, and a safe home environment.
Respite Care
Temporary relief for spouses and family caregivers, day or overnight.
Medical Nursing Services
Skilled nursing for wound care, medications, and chronic disease monitoring.
Dementia & Cognitive Care
Specialized care for veterans living with dementia, PTSD, or cognitive challenges.
End-of-Life Care
Compassionate palliative care focused on comfort, dignity, and presence.
Coverage depends on individual eligibility and VAC approval. We will help you understand what is available.
“A veteran should never have to fight for the care they earned. We carry the paperwork so they don't have to.”
Understanding VAC Home Care Benefits
VAC eligibility is broader than most veterans realize. The most common paths are these.
Service-Related Disability
Veterans with a disability or condition caused or worsened by service.
Modern Veterans
Canadian Armed Forces veterans and RCMP members with service-related needs.
Traditional Veterans
World War II and Korean War veterans may qualify for specific VAC programs.
Surviving Spouses
Spouses and common-law partners of deceased veterans may be eligible.
If you are not sure whether you qualify, call us. Many veterans qualify under conditions they did not realize were service-related.
What to Expect During VAC Enrollment
We simplify the VAC process. Paperwork, follow-up, and coordination are handled so you can focus on health and family.
- 1
Benefits assessment
We help determine what VAC programs may apply to your situation.
- 2
Application help
We guide you through the paperwork, documentation, and submission.
- 3
Direct billing to VAC
Once approved, we bill VAC directly so you avoid out-of-pocket costs.
- 4
Care coordination
We work with VAC case managers and your healthcare team end to end.
What you need to apply
Don't have all of these? We help you gather what is needed.
Military-Informed Care Approach
Our caregivers receive special training in military culture and service-related conditions.
Understanding military culture
- Respect for military service and sacrifice
- Understanding of rank and protocol
- Awareness of military traditions
- Sensitivity to service experiences
Service-related conditions
- PTSD and trauma-informed care
- Combat-related injuries
- Hearing loss and communication
- Mobility limitations from service
Ready to discuss VAC home care?
A coordinator with VAC experience can review your file and outline next steps the same day.
Veteran Affairs Home Care: Frequently Asked Questions
Plain answers about VAC coverage, eligibility, and how care actually starts.
Does Veterans Affairs Canada (VAC) cover home care?
Yes. VAC covers home care for eligible veterans through programs like the Veterans Independence Program (VIP) and the Treatment Benefits program. Coverage typically includes personal care, home support, respite, and nursing for service-related conditions.
Who is eligible for VAC home care benefits?
Eligibility includes Canadian Armed Forces veterans, RCMP members, traditional war service veterans, and in some cases their surviving spouses or common-law partners. Eligibility usually depends on service-related health conditions and an assessed need for care.
Are you a VAC-approved home care provider?
Yes. We are an approved home care provider working with VAC and we bill VAC directly for covered services. Veterans receive care without paying out of pocket and without dealing with reimbursement paperwork themselves.
How do I apply for VAC home care benefits?
Most applications go through your VAC case manager or the VAC My Account portal. We help you start the process, complete the paperwork, gather medical documentation, and follow up. If you do not have a case manager yet, we help you get connected.
How long does VAC approval take?
It varies. Straightforward requests can be approved in a few weeks. Complex cases tied to service-related disability assessments can take longer. While approval is in progress, we can often start care privately and transition to VAC billing once approved.
What if I am not sure my condition is service-related?
Reach out anyway. Many veterans qualify under conditions they did not realize were service-related, including hearing loss, mobility issues, and PTSD. We can help you start a Disability Benefits application if it has not been filed.
Are caregivers trained for military culture and PTSD?
Yes. Caregivers assigned to veterans receive additional orientation in military culture, trauma-informed care, and the specific challenges veterans face. We choose caregivers thoughtfully so the fit feels right from the first visit.
Can the surviving spouse of a veteran receive home care through VAC?
In some cases, yes. The Veterans Independence Program can extend to surviving spouses or common-law partners under specific conditions. We can review the situation with you and help submit an application if applicable.
How do I get started?
Call +1 (236) 499-9919 or request a confidential assessment online. A coordinator with VAC experience will speak with you the same day, review your file, and outline the next steps.
Ready to Get Started?
Contact us today for a free assessment. We'll discuss your needs and create a personalized care plan that's right for you and your loved ones.
Proudly Serving the Lower Mainland
We provide compassionate home care to communities throughout British Columbia.
Don't see your area? Contact us to inquire about service availability.